We stand behind our testing solutions, and we’re committed to supporting our customers as they address global health challenges. Contact us with any questions or issues about our products.


Explore Our Knowledge Base

We’ve compiled an extensive library of articles, guides, and documentation to help you use our products to their utmost potential. 

Guides and Documentation

Use our products with confidence every time. Check out our growing library of instructional videos.


Onboarding & Training

We’re here to help. If you’re a new customer, contact us and we’ll set up a customized training session.

Submit a Ticket

If you’re experiencing any issues with our products, please fill out the form. One of our support staff will help you troubleshoot.


Still Have Questions?

Answering the world’s toughest questions is what we do–and that includes questions about our own platforms, technologies, and tests.